Policy Deserts: How A Lack of Policy Puts Your Agency At Risk

Policy Deserts: How A Lack of Policy Puts Your Agency At Risk

In the last eight years working with MRG, I’ve performed organizational assessments at cities across California, often focused on City Clerks’ offices. Recently I’ve noticed an alarming trend of what I’ll call “policy deserts”: policies and procedures are often...
Is There Such A Thing As Too Much Collaboration?

Is There Such A Thing As Too Much Collaboration?

Yes definitely! The desire for a highly collaborative environment can lead to chaos when there is a lack of clarity about roles and responsibilities.  Public sector work is complex and requires collaboration across a multitude of internal and external stakeholders....