Human Resources Services
Her diverse experiences during her exceptional 33-year public sector career honed her ability to see across traditional roles and responsibilities and develop innovative yet practical recommendations.
Lisa’s successes include designing and implementing consolidations, mergers, and reorganizations of divisions, departments, and entire organizations maximizing, service delivery and structural efficiencies. She has conducted many years of labor negotiations (as lead negotiator) using individualized strategies to achieve organizational goals and institutional credibility.
Lisa has designed industry-leading and award-winning continuous improvement programs resulting in significant and measurable organizational performance improvements. She is a skilled facilitator and has led many stakeholder groups to consensus on organizational and operational issues.
Lisa has held pivotal positions with the City of Santa Cruz (six years as the Human Resources and Administrative Services Director), Santa Cruz Regional 9-1-1 (12 years in a variety of key leadership roles), and the City and County of San Francisco (10 years in a variety of upper and operational management positions). She has significant experience in Public Safety and specializes in civilian functions and roles in Police and Fire departments.
Lisa is also a talented private investigator (State of California license #28436). She conducts all manner of workplace investigations: employee misconduct, discrimination/harassment complaints, executive reference checks, and law enforcement background investigations. Lisa’s investigations are professional, independent, efficient, and thorough.
Lisa earned a Bachelor of Arts in Management with honors and other distinctions from Saint Mary’s College of California.
Listen to what others have to say about working with Lisa.
"I know Ken and Kevin already thanked you for a great report, but I wanted to also express my sincere appreciation to you and your team for the work you did on this project. While I never had any doubt that we are understaffed and barely able to keep up with the workload, it was reassuring to learn that after all or MRG’s research, interviews and discussions with staff, that you were able to so clearly articulate the fact and support it with information from similar facilities. I felt like you really heard us – both before the project started and then throughout the project - and understood our needs and concerns. "
Program Manager, County of Placer